Our Patient's Journey
Understanding what to expect when you work with us. We guide you through every step of your healthcare journey.
What to Prepare
✓ Patient’s basic information
✓ Medical condition details
✓ Recent medical reports (please attach)
✓ Your preferred urgency level
✓ Any specific care requirements
Our Packages
Basic
Recommend for routine check-ups
- 4 hours care coordinator support
- Initial consultation
- Medical Appointment scheduling
- Round trip transportation (up to 50km)
- Simple visit summary
Essential
Recommend for specialist consultations
- 6 hours care coordinator support
- Initial consultation
- Multiple Medical Appointment coordination
- Round trip transportation (up to 50km)
- Visit summary
Comprehensive
Recommend for procedures & surgery support
- 8 hours care coordinator support
- Initial consultation
- Multiple Medical Appointment coordination
- Complete Medical Procedure support
- Extended Round trip transportation (up to 60km)
- Detailed visit summary
- Family consultation and care planning
- Insurance Claim Consultation
- Post-visit follow-up coordination
Long Term Care Packages & Volume Discounts
Save with multi-session packages and customised care coordination plans tailored to your specific healthcare needs and budget.
For ongoing, comprehensive support, our monthly packages offer a structured and cost-effective solution, ensuring consistent and reliable care coordination.
The Treatment Focus
Perfect for: Physiotherapy or Radiotherapy Patients
- Includes: 4 sessions of 6 hours dedicated care coordination
- Provides intensive support for critical recovery periods.
The Recovery Companion
Perfect for: Post-operative or acute recovery needs
- Includes: 4 sessions of 6 hours dedicated care coordination
- Provides intensive support for critical recovery periods.
The Full-Care Advocate
Perfect for: Complex care needs or full-day support
- Includes: 4 sessions of 8 hours comprehensive care coordination
- Offers complete daily management and advocacy.